Why BI for GPS Tracking?

Customer Service & Support – The BI team of professionals is committed to providing superior customer service and support at all levels of the organization. Our multi-tiered approach to customer service includes an in-house training department, customer business services group, technical support team, and dedicated account representatives. In addition, our BI GuardCenter is available 24/7/365 and is fully staffed by certified BI employees – not outsourced to outside providers. Monitoring Specialists are available round-the-clock to meet the needs of agencies and provide equipment trouble-shooting and monitoring assistance. This approach ensures your agency receives the highest level of service and support at each phase of your program implementation. Whether you are placing an order, seeking equipment assistance, or training new staff, you will receive first-class service and support from knowledgeable, well-trained professionals you can depend on.

Tailored GPS Programs – The BI continuum of GPS products includes active, on-demand and passive offender tracking. Combined with the monitoring and support services we offer, our flexible equipment options can be customized to meet the needs of programs of various size and scope – whether that means 2 or 200 units. Tailoring a program to your needs results in a solution that best fits your agency’s offender population, staffing levels, and resources.

Established GPS Provider – With more than 10 years of experience in GPS research and development and nearly 30 in the corrections industry, we have proven ourselves as a trusted source for high-quality products and customer service. We hold a number of major contracts at the state level and have GPS customers nationwide.

Dedication to Community Corrections – Unlike other providers, we are wholly-focused on the intensive supervision of individuals in the community and have been for nearly 30 years. Like our entire continuum of offender electronic monitoring technologies, our GPS tracking products are designed solely to track offenders in the community and are created, not adapted, to meet the needs of corrections professionals.

Commitment to Innovation – BI has a long history of bringing reliable, tested products to market that integrate the latest technology available to the corrections industry. With 20 patents in the United States and 32 worldwide, we are fully committed to innovation and have proven that with our longevity in the corrections industry.

Commitment to Supplier Diversity & Environmental Responsibility – BI is committed to working with small, disadvantaged, minority-owned, and women-owned businesses as partners and suppliers of goods and services. We support the development and growth of these suppliers through mutually beneficial educational and mentoring opportunities, and actively participate in local and national organizations whose purpose is to stimulate the growth of these businesses. By expanding and fortifying our world class supplier base in this manner, we enhance the value of our products and services, and communities benefit from the success of these diverse businesses. BI’s Supplier Diversity program is part of our relentless pursuit of creating distinctive value and delighting our customers.

In addition, we take pride in being environmentally responsible whenever and wherever possible. BI is now compliant with the Waste Electrical and Electronic Equipment (WEEE) Directive, which aims to minimize the impact of electrical goods on the environment by increasing re-use and recycling and reducing the amount of WEEE going to landfills. Our manufacturing processes allow for the recycling of complex materials including batteries, electrical switchboards, and latches and straps from transmitters.